Amnesty International UK
Discovery research that reshaped how one of the world's largest human rights organisations thinks about its digital ecosystem.
Password protectedResearch with impact.
Case studies
Hearing Dogs for Deaf People
End-to-end service journey research with d/Deaf and hard of hearing participants.
Password protectedGuy's and St Thomas' NHS Foundation Trust
Discovery research for 23,000 NHS staff, including the people traditional methods never reach.
Password protectedStart Network
Understanding how humanitarian responders across many countries collaborate in a crisis.
Password protectedLondon Museum
Accessibility testing with assistive tech users before a major website launch.
Password protectedNational Museum of Scotland
Observational research across 747 visitor encounters to inform a new digital interactives strategy.
Password protectedCase studies are password protected. Email me if you'd like access.