AI-moderated interviews
An AI interviewer I co-founded at Torchbox, built to reach the people traditional research can't.
Research with impact.
Case studies
Human evals for AI
A structured way to run human evals on AI products, built because usability testing alone isn't enough.
Amnesty International UK
Discovery research that reshaped how one of the world's largest human rights organisations thinks about its digital ecosystem.
Password protectedHearing Dogs for Deaf People
End-to-end service journey research with d/Deaf and hard of hearing participants.
Password protectedStart Network
Understanding how humanitarian responders across many countries collaborate in a crisis.
Password protectedNational Museum of Scotland
Observational research across 747 visitor encounters to inform a new digital interactives strategy.
Password protectedClient case studies are password protected. Email me if you'd like access.